Privacy policy

Privacy Policy

At Desiqlo, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

Information We Collect

We may collect the following information when you use our website:

Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely through our payment partners; we do not store your card details)
Order history
Device information, IP address, browser type, and cookies

How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Send order confirmations and shipping updates
Process refunds and returns
Improve our website, products, and services
Prevent fraud and unauthorized transactions
Send promotional emails or marketing communications (only where permitted)

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties that help us operate our business, such as:

Payment gateway providers
Shipping and logistics partners
Website hosting and analytics providers
Government or legal authorities when required by law

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance our services. You can manage or disable cookies through your browser settings.

Your Rights

You may contact us at any time to:

Access your personal information
Request correction of inaccurate information
Request deletion of your personal information (subject to legal and business requirements)
Opt out of promotional communications